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Consumer Goods Cloud Sales & Operating Plan Software | Salesforce
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A sales manager home portal equipped with co-pilot call summary capabilities. [A sales manager home portal equipped with co-pilot call summary capabilities.]

Consumer Goods Cloud for Sales

Accelerate account growth and drive sales productivity with Humans and Agents on the world's #1 AI CRM for consumer goods. Supercharge sales with consumer goods sales software tools to increase revenue, streamline communication, and maximize efficiency.

Try for free Contact us
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Mark Eister, VP, Sales Enablement [Mark Eister, VP, Sales Enablement]

The enterprise adoption of the platform and process provides greater transparency across the enterprise, allowing us to network and share successes to drive our goal to be customer obsessed.

Mark Eister
VP, Sales Enablement, Rich's Products
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Get the best of Consumer Goods Sales with Consumer Goods Cloud Agentforce 1 Edition.

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What can you do with Consumer Goods Cloud for Sales?

Manage the entire Consumer Goods Cloud sales cycle on one platform. Deliver intelligent reporting and embedded AI with annual operating plan software.

Grow accounts.

Account and Opportunity Management

Move deals forward faster by guiding sellers through the sales process. Get deal specific insights and easily unify opportunity and account data for a single customer profile whether in CRM or on the go.

A lead drop down shows an opportunity's stats, progress bar, expected revenue, next steps, and an option to mark complete. [A lead drop down shows an opportunity's stats, progress bar, expected revenue, next steps, and an option to mark complete. ]

Case Management

Give your agents relevant data and tools to support customers on any channel. Automate case distribution so every customer receives a fast and accurate resolution.

Case information of flickering monitor. [Case information of flickering monitor.]

Reports and Dashboards

Use data to drive action with out-of-the-box reporting tools. Visualize metrics with dashboards and personalize reports so every sales representative has the information needed to sell faster.

A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts. [A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts. ]
A lead drop down shows an opportunity's stats, progress bar, expected revenue, next steps, and an option to mark complete. [A lead drop down shows an opportunity's stats, progress bar, expected revenue, next steps, and an option to mark complete. ]
Case information of flickering monitor. [Case information of flickering monitor.]
A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts. [A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts. ]

Collaborate Efficiently.

Collaborative forecasting

Predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations for the entire sales organization.

Forecasting amounts of a sales rep according to categories. [Forecasting amounts of a sales rep according to categories. ]

Omni-channel Case Routing

Automatically route any object that can be put into a Salesforce queue directly to reps to ensure critical assignments are taken care of quickly.

Current case details as a pop out and key metrics of the cases assigned to the agent. [Current case details as a pop out and key metrics of the cases assigned to the agent.]

Einstein Activity Capture

Automatically capture emails, events, and other types of engagement activities directly in CRM. Manage activity data associated to the relevant leads, contacts, accounts, and opportunities in one spot, creating a single source of truth. Get visibility into selling activities at scale with out-of-the-box reporting to make it easy to focus on what matters most.

An email asking to set a time for a meeting with options another window shows info related to the sender. [An email asking to set a time for a meeting with options another window shows info related to the sender. ]
Forecasting amounts of a sales rep according to categories. [Forecasting amounts of a sales rep according to categories. ]
Current case details as a pop out and key metrics of the cases assigned to the agent. [Current case details as a pop out and key metrics of the cases assigned to the agent.]
An email asking to set a time for a meeting with options another window shows info related to the sender. [An email asking to set a time for a meeting with options another window shows info related to the sender. ]

Reduce costs.

Workflow and Process Automation

Drive seller efficiency by automating complex sales processes and workflows with drag and drop simplicity. Manage and maintain territory assignments to optimize account coverage and align with sales goals.

A flow builder window shows manager workflow with start button, assign leads, emails send, and get cadence automations. [A flow builder window shows manager workflow with start button, assign leads, emails send, and get cadence automations. ]

Data Processing Engine

Orchestrate the end-to-end workflow from syncing data to underlying calculation engine, processing the rules and writing the data back to the core.

New calculation service pop up [New calculation service pop up]

Actionable Segmentation

Cluster customers into target groups based on flexible rules you define, then automate updates, tasks, and actions for account owners.

Actionable list shown on the left hand panel of the sales console. [Actionable list shown on the left hand panel of the sales console.]
A flow builder window shows manager workflow with start button, assign leads, emails send, and get cadence automations. [A flow builder window shows manager workflow with start button, assign leads, emails send, and get cadence automations. ]
New calculation service pop up [New calculation service pop up]
Actionable list shown on the left hand panel of the sales console. [Actionable list shown on the left hand panel of the sales console.]

Save time.

Consumer Goods Cloud Data Model

Leverage an out-of-the-box, customizable, and extensible data model for consumer goods organizations built directly on the Headless 360 platform.

An abstraction of 3 key common objects in data model. [An abstraction of 3 key common objects in data model.]

Sales Console

Surface key data, insights, alerts, and actions in a prebuilt timeline view of visits and orders designed for the Consumer Goods Sales rep.

A portal with sections for customer cards, case activity timeline, and an action launcher. [A portal with sections for customer cards, case activity timeline, and an action launcher.]

Omni-Studio

Create task-based components and services that rapidly deliver digital-first and industry-specific experiences across multiple devices and channels

Personalize preferences in guided conversation builder. [Personalize preferences in guided conversation builder.]
An abstraction of 3 key common objects in data model. [An abstraction of 3 key common objects in data model.]
A portal with sections for customer cards, case activity timeline, and an action launcher. [A portal with sections for customer cards, case activity timeline, and an action launcher.]
Personalize preferences in guided conversation builder. [Personalize preferences in guided conversation builder.]

Extend the power of Consumer Goods Cloud for Sales with these related products.

Sales Planning

Bring agility to planning, transforming it from clunky to intuitive with a native, end-to-end solution.

Learn more

Revenue Intelligence

Purpose-built Analytics and AI for Consumer Goods Cloud.

Learn more

CPQ

Speed up sales cycles by giving reps a quick and easy path to creating accurate quotes and contracts.

Learn more

Sales Engagement

Accelerate sales with Engagement built directly into your CRM. Connect with buyers and drive action.

Learn more

Omnistudio

Build guided, hyper personalized digital experiences with low code.

Learn more

Consumer Goods Cloud for Sales Pricing

Find the right Consumer Goods Cloud for Sales edition for your business needs.

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Consumer Goods Cloud for Sales - Enterprise

Out-of-the-box sales capabilities to grow accounts and productivity.
$ 275
USD/User/Month
(Billed annually)
  • Lead, Account, Contact & Opportunity Management
  • Agentforce Activity Capture
  • Consumer Goods Cloud Data Model
Try for free

Consumer Goods Cloud for Sales - Unlimited

Unlimited power and support to boost sales in Consumer Goods.
$ 450
USD/User/Month
(Billed annually)
  • Everything in Enterprise plus
  • Predictive & Embedded AI
  • Premier Success Plan & Full Sandbox
Try for free

Consumer Goods Cloud Agentforce 1 Sales Edition

The best of Salesforce sales for Consumer Goods.
$ 750
USD/User/Month
(Billed annually)
  • Everything in Unlimited plus
  • Agentforce for Consumer Goods Cloud and Flex Credits for Agentforce
  • Retail Execution Strategic Sales, Sales Planning, Salesforce Maps, and more
Contact us

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

View detailed Consumer Goods Cloud for Sales pricing

Get the most out of Consumer Goods Cloud for Sales with thousands of partner apps and experts.

Accenture [Accenture]
PwC [PwC]
Deloitte [Deloitte]
IBM [IBM ]
AllCloud [AllCloud ]
Orion [Orion ]
Smiling woman on laptop chatting with a support agent wearing a headset, with illustrated butterfly and plants. [Smiling woman on laptop chatting with a support agent wearing a headset, with illustrated butterfly and plants.]

Achieve your AI and data goals with Salesforce CTOs.

Trusted advisors with unmatched Salesforce experience and expertise, by your side.

Learn more

Learn new skills with free, guided learning on Consumer Goods Cloud.

Hit the ground running with Consumer Goods Cloud for Sales tips, tricks, and best practices.

Forecast Your Way to Revenue Growth: A Blueprint for Sales Leaders article [Forecast Your Way to Revenue Growth: A Blueprint for Sales Leaders article]
Webinar

Boosting Sales and Productivity in Consumer Goods

Learn more
The Complete Guide to Building a Sales Forecast [The Complete Guide to Building a Sales Forecast]
Blog

Grab Consumers Attention at the Shelf with AI

Learn more
How to Make Your Retail Execution Budget Pay Off [How to Make Your Retail Execution Budget Pay Off]
Blog

How to Make Your Retail Execution Budget Pay Off

Learn more
Consumer Goods Industry Insights Report [Consumer Goods Industry Insights Report]
Research

Consumer Goods Industry Insights Report

Learn more
See all resources

Ready to take the next step withthe world's #1 Agentic CRM for consumer goods?

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Start your trial

Try Consumer Goods Cloud free for 30 days. No credit card. No installations.

Try for free
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Talk to an expert

Tell us a bit more so the right person can reach out faster.

Request a call
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Watch a demo

Learn how Salesforce delivers profitable growth.

See demo

Consumer Goods Cloud for Sales FAQ

What is consumer goods sales software?

Consumer goods sales software is a technology solution that makes it easier to sell more, faster. Consumer Goods Cloud for Sales is Salesforce's award-winning consumer goods sales software built on the world's #1 AI CRM.

How can Consumer Goods Cloud sales software help with annual operating planning?

Consumer Goods Cloud for Sales allows sales teams to collaborate on one connected platform equipped with intelligent reporting, unified communcations, pre-built automation and an industry-specific data model.

What are the benefits of using Consumer Goods sales software?

Consumer Goods Cloud for Sales pairs unique industry functionality with the most popular features of Sales Cloud all on the Consumer Goods Cloud data model. You can grow accounts, collaborate efficiently, save time in implementation and reduce cost of ownership with one industry-specific solution.

What is the best Consumer Goods Cloud sales software?

Consumer Goods Cloud for Sales is built on the world's #1 AI CRM, empowering your sales teams to accelerate growth and productivity from one connected platform, making it the best consumer goods sales software.

Who is Consumer Goods Cloud for Sales for?

Consumer Goods Cloud for Sales is for companies seeking to streamline their sales operations, create a single source of truth, and accelerate account growth. It's a great fit for companies of all sizes and can be used to fit your specific needs.

Is Consumer Goods Cloud for Sales the same as Sales Cloud?

No, Consumer Goods Cloud for Sales includes the best of Sales Cloud, but its packed with industry-specific extras like an extended data model and specialized mobile app.

Which edition of Consumer Goods Cloud for Sales is right for my business?

It depends on your business needs. With multiple packages available, you can select the right amount of capability for your team. Click here to learn more.

How do I access a free trial?

You can try Consumer Goods Cloud for Sales for free for 30 days. Click here to get access to consumer goods sales software on the world's #1 AI CRM.

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